Single-unit correction
For a violation in one apartment with no sign of spread. The technician inspects, treats and reports on that unit and the walls it shares.
Inspection, treatment and written reports for owners and managing agents who have received a pest complaint or HPD violation.
Fastest: call (855) 974-4733. Or send this and we call you back.
If HPD cites a New York building for mice, rats or roaches, the owner needs to get the conditions inspected, treated and documented. A technician finds the source, treats the affected units and common areas and writes a report of what was done. New York Pest Control answers 24/7 and confirms the price before any work starts.
A pest violation lands on an owner or managing agent's desk as a notice and a clock. The notice names what the inspector saw, in an apartment or a common area, and the owner is expected to correct it. This page is about the practical side: getting a qualified technician into the building, finding the cause and putting the work on paper.
We are not HPD and we do not give legal advice, so the deadlines, classes and penalties on your notice are things to read on the notice itself or ask a housing attorney about. What a technician can do is deal with the pests and the conditions behind them, and leave you with a written report. If the problem is spread across several apartments, the plan usually becomes multi-unit building pest control.
Do not apply store-bought sprays or foggers to a cited unit before the technician arrives, and do not ask tenants to treat common areas themselves. That can spread pests and may complicate the inspection.
Pricing depends on the pest, the number of units and common areas involved and how many visits are expected. We have no published price for violation response specifically, so the only sourced figure is for general extermination in New York.
| Job | Typical range | What it includes |
|---|---|---|
| General bug and insect extermination, New York, NY | $162-$366 typical | HomeAdvisor, average $256; low to high $100-$650 |
| Cockroach extermination | $100-$600 | Fixr, national average about $200 |
| Mouse extermination | $176-$579 | Bob Vila, national average $377 |
Estimates for New York County in 2026 from the publishers named above, for one affected unit. Whole-building work is quoted on site and approved before it starts.
For a violation in one apartment with no sign of spread. The technician inspects, treats and reports on that unit and the walls it shares.
For violations in hallways, cellars, trash rooms or yards. The work usually includes sealing, trash and storage changes and sometimes rat control. See rat control.
For owners who have repeat complaints or want to show steady maintenance. Scheduled inspections of units and common areas, with a report after each, can support an annual Local Law 55 inspection.
Most landlord pest violation response calls are scheduled the same day when a technician is free, and you approve the price before any work starts.
An owner of a dwelling must take reasonable measures to keep the premises free from pests and conditions conducive to indoor allergen hazards, prevent foreseeable conditions and promptly remediate them and any underlying defect. Owners of multiple dwellings must keep them clean at all times, and buildings built after 1947 must be rat-proof.
Local Law 55 of 2018 requires an annual inspection of all occupied units and common areas for indoor allergen hazards, such as pests, mold and moisture. Article 151 of the NYC Health Code requires owners to keep property free of rats and to address the conditions that lead to pests.
HPD can cite owners for pests. The class of violation and the time allowed to correct it are printed on your notice, so rely on that rather than on a general rule. Our guide to landlord or tenant pest responsibility in NYC sets out the general rules.
Read the notice for the unit, the pest and the date it names, contact a technician right away, give access to the cited area and keep every report and receipt. Do not wait to see whether pests go away, and ask a housing attorney if you disagree with the finding.
Write down who saw what and when, photograph conditions, and check whether tenants have already reported the problem. Tell tenants in writing which dates the technician will visit and what they need to prepare.
If the notice concerns bed bugs, also check your HPD annual report and tenant notice. The NYC bed bug disclosure law guide explains the filing window and notice requirements.
A written record of what was found, what was applied and where, with dates. It shows the owner acted, supports conversations with HPD, tenants or a board, and lists conditions such as gaps or trash handling that the owner still needs to fix.
A report does not by itself close a violation, and we do not promise an HPD outcome. Ask HPD or an attorney how to document a correction for your notice.
The report also helps over time. Repeated complaints from one line of apartments, or the same cellar finding in two reports, point toward a repair rather than another spray. For a record before a lease or a sale, an apartment pest inspection documents conditions.
Ask the company for the NYSDEC credentials of the business and the certified applicator who will do the work, and confirm the category covers your pest. Structural and rodent pest control falls under Category 7A, which excludes termite treatments. Ask for a written price and a written report.
You can ask the technician's company for its NYSDEC credentials before work starts, and a reputable company will answer plainly. Our guide to hiring a pest company in New York explains what the credentials cover.
Give written notice of each visit date, say which pest is involved, list what tenants need to prepare and give a contact for access problems. Plain, early notice leads to better access, and a copy of the notice goes in your file alongside the technician's report.
Tenants worry about blame and about moving belongings, so a short note explaining that the visit is about the building, not about housekeeping, helps. Tell them how long they might need to keep an area clear and whether pets or children need to be elsewhere.
Keep the tone factual. If a tenant reported the problem earlier, acknowledge the date. If a unit was not reachable, note that and schedule a second visit. Those details show you acted in a reasonable and timely way.
Tell us what the notice says, the pest and the units or areas named. The technician explains the approach and price, and you approve them before work starts.
The technician inspects the cited apartment or area and checks adjoining units, the cellar, the trash area and the pipe chases for where the pests come from.
Treatment depends on the pest. Roaches, mice, rats or bed bugs each have their own method, and sealing gaps and fixing the conditions behind them is part of the plan.
After each visit you receive a report of what was found, what was applied and where, and what repairs or housekeeping the technician recommends. Keep copies of each.
The technician returns to re-check the cited area and the units around it. Follow-up reports show the work continued after the first visit, which is useful if HPD asks.
New York's pest rules are written for multiple dwellings, so the same notice can arrive for a Lower East Side tenement, a Bushwick row building or a Grand Concourse apartment house. Conditions differ, but the owner's duty to keep the premises free of pests does not.
The city has been tightening trash rules, which affects rats at the building. One-to-nine-unit residential buildings must use bins of 55 gallons or less with secure lids, with fines from January 2, 2025. Owners of larger buildings should check how trash is stored too, even though we do not state the rules for them here.
Owners in Jersey City, Hoboken and Newark face New Jersey rules rather than HPD's, which we do not describe. A local technician can still inspect and report, and the notice itself governs what you need to do.
Not sure if you're covered? Check your ZIP code.
Coordinated pest control for New York walk-ups, co-ops and rowhouses, where treating one apartment rarely solves the problem.
A room-by-room check for bed bugs, roaches and rodents with a written report, before a lease or after a worry.
Norway rat inspection, baiting and sealing for New York cellars, yards, tree pits and restaurant back doors, with a written report after each visit.
Owners of New York City multiple dwellings must ask occupants about bed bugs each year and file a Bedbug Annual Report with HPD between December 1 and 31, covering November 1 through October 31.
In New York City, the owner of a dwelling must take reasonable measures to keep the premises free of pests, and owners of multiple dwellings must keep them clean at all times.
German cockroaches travel between apartments through shared walls, pipe chases and utility spaces, so treating one flat often leaves the source untouched.
New York City designated eight rat mitigation zones: Bushwick, Bedford-Stuyvesant and Prospect Heights in Brooklyn, the Grand Concourse in the Bronx, and Harlem, Chinatown, the East Village and the Lower East Side in Manhattan.
In New York, commercial pest control is regulated by the state Department of Environmental Conservation (NYSDEC).
No. We cannot promise an HPD outcome. A technician treats the pests, fixes what can be fixed and gives you a written report, and your notice governs how to document the correction.
Phones are answered 24/7 and a technician can often visit the same day when one is free. We cannot promise a time, so call as soon as you have the notice.
Not always. The technician starts with the cited area and the units next to it. If activity is found elsewhere, the plan widens, and you decide with the technician what to include.
That depends on the lease and the facts, and we cannot decide it. The owner has duties for the premises, and a housing attorney can advise on any dispute.
It is up to the owner or agent who receives it. Many owners share a summary with tenants, since it explains what to prepare before the next visit.
It records what was found in each unit and what was done. Keep it with your HPD annual bed bug report records, which owners file from December 1 to December 31 for the period from November 1 through October 31.